Працювала в 12 компаніях   10 років 9 місяців

IT, Освіта, Реклама та PR-послуги, Будівництво, Медицина та Охорона здоров'я, Послуги для бізнесу - інше, Фінансові послуги

Lead designer, uxui designer

Website development agency, Kyiv

IT

6 років 6 місяців

05.2020 - до теперішнього часу

  1. I successfully created responsive Wordpress websites using Elementor;
  2. I successfully developed stunning, user-friendly mockups, banners, and flyers;
  3. I managed the agency's social media pages, and consistently uploaded engaging contents;
  4. I also regularly communicated with potential customers about projects and their requirements;

Check out some of my work here: https://www.behance.net/bridgetikhalea

English Language Teacher (Native Speaker)

КМДЩ

Освіта

8 років 2 місяці

09.2018 - до теперішнього часу

My responsibilities include:

  • Conducting Saturday English speaking clubs;
  • Preparing the course and lesson materials for the learners of all age groups;
  • Collecting and storing suitable materials for the lessons;
  • Organizing and planning of the lessons;
  • Conducting lessons with the kids;
  • Communicating with the kids in English.

Freelance Product Description Writer

Freelance Product Description Writer

Реклама та PR-послуги

9 років 6 місяців

05.2017 - до теперішнього часу

I create descriptions and appropriate contents for products to be sold on Amazon.com.

Project Manger

BCN-System

Будівництво

1 рік 7 місяців

12.2018 - 06.2020

My responsibilities include:

  • Creating the project management plan for the startup of the business;
  • Creating the risk management plan;
  • Carrying out the market analysis;
  • Having meetings with the stakeholders;
  • Assisting with creating the website;
  • Preparing infographics and brochures for the clients;
  • Monitoring and control of the project;
  • Communicating with builders.

Customer support manager

VIP Pharmacy, Kyiv

Медицина та Охорона здоров'я

7 місяців

03.2019 - 09.2019

My responsibilities included:

  • Making phone calls to confirm clients' orders;
  • Contacting customers and relaying information to resolve payment issues;
  • Resolving chargeback and delivery issues;
  • Updating information about the progress of the orders in the CRM;
  • Replying to customers' issues via live chat and emails.

English Language Teacher (Native Speaker)

Study Academy/Study.ua

Освіта

3 місяці

01.2019 - 03.2019

My responsibilities included:

  • Organizing (and conducting) speaking clubs in schools and offices (for individual students and in groups);
  • Preparation of materials and teaching young children, teenagers and adults grammar, spoken and written English;
  • Assisting learners with preparations for government and cooperate exams.

Pre-sales specialist/Project manager

Development and Project Management (DPM)

Послуги для бізнесу - інше

10 місяців

06.2018 - 03.2019

  • I helped in creating suitable project management plans for the company;
  • I created the official website for the company;
  • I managed the company's social media page;
  • I created infographics for the company's marketing campaigns and programs;
  • I created videos for the academy's courses (for the IPMA 4-level certification).
  • I also helped in the development of brochures for the courses (for the DPM Academy).

English Language Teacher (Native Speaker)

Up and Go Academy

Освіта

1 рік 5 місяців

08.2017 - 12.2018

Responsibilities:

  • Organizing (and conducting) speaking clubs in schools and offices (for individual students and in groups);
  • Preparation of materials and teaching young children, teenagers and adults grammar, spoken and written English;
  • Assisting learners with preparations for government and cooperate exams.

Key Achievements:

  • I assist my teenage and adult students in preparations for government and corporate examinations;
  • I help my students to improve their level of proficiency in the English language.

English Language Teacher (Native Speaker)

Leap Kids Academy

Освіта

1 рік 9 місяців

02.2016 - 10.2017

My responsibilities included:

  • Preparing the course and lesson materials for the learners of all age groups;
  • Collecting and storing suitable materials for the lessons;
  • Organizing and planning of the lessons;
  • Conducting lessons with the kids;
  • Communicating with the kids in English.

English Language Teacher (Native Speaker)

Denis School, Kiev

Освіта

9 місяців

12.2016 - 08.2017

Responsibility:

Conducting speaking lessons in offices.

Key Achievement:

I assisted my students in preparing for major cooperate exams and helped them tremendously improve their spoken English.

Customer support manager

Paper writing company

Реклама та PR-послуги

4 місяці

11.2016 - 02.2017

My responsibilities included:

  • Making phone calls to writers to check on papers;
  • Making phone calls to clients to verify changes to be made to papers;
  • Updating information about the progress of the papers on the CRM system;
  • Managing clients' accounts;
  • Receiving calls from clients and resolving issues;
  • Receiving calls from writers and resolving challenges;
  • Assigning papers to suitable writers;
  • Allocating payments to writers;
  • Proofreading of papers to ensure they meet the client(s)' specifications;
  • Transfer of papers to clients.

Sales manager/ Customer support manager

AskOption Company, Kiev

Фінансові послуги

5 місяців

06.2016 - 10.2016

Responsibilities

  • Making cold and warm calls to potential and existing clients;
  • Educating potential clients about investment packages (Forex and Binary options);
  • Convincing clients to invest in the company;
  • Assisting clients with the investment procedures;
  • Managing customer accounts.

Key Achievements

  • I successfully gained new high-profile clients for the company;
  • I successfully educated and convinced multiple clients to invest in the company

Ключова інформація

I am a disciplined, hardworking, intelligent, and passionate young woman.

I have a bachelor's degree in construction engineering (PCB) and a master's degree in project management (I graduated with honours/red diploma).

I completed the Oracle Primavera guided learning path course for the presales specialist position and also completed the Adobe Spark course (and received diplomas for both courses).

I am interested in building my experience in construction and project management or working as a customer support manager or English teacher, where I have years of experience.

I speak English fluently (native speaker) and speak a little Russian and Ukrainian.

I am well versed in CRM systems, Adobe Photoshop, Adobe Illustrator, Adobe Aftereffects, Figma, Zendesk, Microsoft Project, Microsoft Word, SketchUp, Vray, Adobe Spark, Autocad, Lira, and Microsoft Excel.

Навчалась в 2 закладах

Kiev National University of Construction and Architecture (КНУБА)

FACULTY OF AUTOMATION AND INFORMATION TECHNOLOGIES (ФАИТ), Project management

Киев, 2019

Kiev National University of Construction and Architecture (КНУБА)

Construction engineering, Construction; project management

Киев, 2016

Володіє мовами

Англійська

рідна

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Російська

середній

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Українська

середній

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Курси, тренінги, сертифікати

Adobe Spark

Киев, 2018

I successfully completed the Adobe Spark training for the creation of videos, posts and web pages. I received a certificate of completion at the end of the training.

Oracle Primavera Guided path learning certificate

Киев, 2018

I completed the Oracle Primavera training programme (for Oracle Prime) for the presales specialist position with a score of 85.4%.

Bridget

Customer support specialist/manager, Ui/UX designer, project manager

Київ

800 $

33 роки

повна зайнятість

Остання активність 5 років тому