• General management of a non-profit non-governmental organization, disposal of property and funds in due course, conclusion of agreements.
• Implementation of the strategy in cooperation with the team and search for the most effective methods of its implementation.
• Effective management of human resources. Formation and development of an effective team. Development of corporate culture.
• Establishment of organizational structure and communication between departments.
• Updating the system of internal communication and building the management by values.
• Business development of the organization, diversification of sources of financing, including advertising on digital platforms. Preparation and launch of a crowdfunding campaign.
• Fundraising and donor communication.
• Partnership development.
• Setting up a brand and product promotion system, marketing. Brand crystallization.
• Technological and digital development of media organization.
• Development and management of video production.

Office management

• Optimising, managing and control over the day-to-day firm's operations, including internal communications according to key business targets.
• Problem solving and crisis management.
• Building business processes and the organisational structure from the start.
• Participating in the firm's strategy developing and key firm's annual activity.
• Organising effective administrative support to internal clients.
• Managing clients' project of my professional expertise, including organising performance of the subordinates and communications with the client.
• Organising strategic sessions for top-management.
• Overseeing and coordinate the work of administrative departments: HR, IT, Finance, Marketing&BD and Admin Service (secretarial staff, translators and housekeeping) re performing their responsibilities, targets and budgets.
• Analysing financial reports: P&L, cash flow and participating in optimising firm's activities (expenses and revenues parts).
• Approving and control of an annual administrative budget.
• Managing and mentoring the secretarial and translators' staff (direct reports).
• Organising and control the health insurance program and firm's voluntary professional indemnity insurance

HR management

• Overseeing recruitment, hiring, adaptation, motivation, performance management, evaluation, talent acquisition, training and development processes. I was responsible for all HR function by personal involvement and supporting my team.
• Organising and developing business driven HR function with implementation of business processes.
• HR budgeting.
• Participation in creating and implementing performance management system, competencies system and career path matrix for staff.
• Creating and leading BD&Targeting program KPIs for seniors.
• Participating in developing corporate culture, including organising general staff meetings and other corporate events.
• Participating in and delivering strategic firm's messages to staff.
• Analysing staff performance and reallocation in case of practices' or admin staff's overload.
• Initiating and overseeing internal communication.
• Conducting internal trainings for admin staff.
• Participating in HR and firm's brand developing by public speeches, trainings and presentations at different business and legal youth events.
• Coaching employees by request.
• Executive search of senior staff by request.

Policy and procedure management

• Managing and control firm's contract work and all internal policies.
• Creating, overseeing and optimising the policies and the procedures to support overall firm's operation.
• Compliance firm's policies and procedures with Ukrainian legislation, including labour matters. Control and advising firm's management and employees.

Consulting re office management and HR matters (internal and external).

• Supporting and communicating with potential investors, which are interested in privatisation of Ukrainian enterprises;
• Supporting and control of requesting and receiving visas in foreign countries consulates;
• Drawing cost-estimates of foreign business trips of employees and control of presentation business trips' reports;
• Preparing presentations for business meetings;
• Participating in meetings with representatives of foreign institutions in Ukraine and beyond its borders, making meeting notes and reports afterwards;
• Coordinating and control of contacts with the translation service agencies;
• Consulting employees for foreign business trips, materials translations, taking part in negotiations;
• Urgent translation of documents from foreign languages into Ukrainian and from Ukrainian into foreign languages;
• Collaboration with officials of the Cabinet of Ministers, the Ministry of Foreign Affairs of Ukraine, other central state executive establishments for co-ordination of activities in the sphere of privatisation;
• Organising preparation of documents to the Cabinet of Ministers and the Ministry of Foreign Affairs of Ukraine in order to get permission for business trips of senior officials.