Працювала в 1 компанії 19 років 2 місяці
Телекомунікації / Зв'язок
Lead Engineer
Vega Telecom Group
Телекомунікації / Зв'язок
19 років 2 місяці
05.2007 - до теперішнього часу
- Implementation of digital company management systems MetaGIS, SVC, mentoring and consulting colleagues;
- Monitoring the communication facilities and keeping the responsible authorities up-to-date on their status;
- Escalation of the technical problems on the network to the responsible authorities;
- Analysing the service quality and recommending the ways to improve it and expand the customer network;
- Implementation of the equipment relocation workflow logistics
- Line management: technical tasks definition, assignment, and control
- Planning the daily scope of work for the team of specialists
- Maintaining the KPI of solving the customer issues in the regional network within 24h;
- Weekly meetings with the regional management team;
Ключова інформація
Experience working with JIRA and Testrail
Understanding of the bug lifecycle
Understandng the principles and processes of software quality assurance
Experience working with the database of client services and client calls to call-centre
Experience working with UNIX/Linux, HTML, CSS, OS X, CLI
Experience automating the routine tasks with bash/shell
Understanding of the principles of networks construction
Experience working with monitoring systems and telecommunications
Experience in managing workflows and paperwork
Навчалась в 1 закладі
Nikolaev branch of the National Universty ‘Kiev-Mohyla Academy’
Computer science department, Intellectual systems of decision making
Николаев, 2002
Володіє мовами
Англійська
середній
EF SET Certificate 61/100 https://www.efset.org/cert/Ai8tJr
Російська
рідна
Українська
рідна
Курси, тренінги, сертифікати
YurijChernogorcevITSchool
- creating positive and negative test cases to test whether the software is compliant with the certification requirements provided by the customer;
- working with TestRail test management system;
- analyzing and documenting bugs in Jira bug management system.
Ольга
Ольга
QA trainee
Миколаїв
повна зайнятість
Остання активність 4 роки тому