High-quality partner and customer portfolio management, maintaining low churn rate while keeping high ARR and NPS score;

Leading projects in the role of PM to help partners with complex client implementation;

Assistance in project evaluation, as well as in the technical brief and analytics preparation

Conduct regular health check meetings to discuss customer satisfaction level, process the feedback

100% renewal of all Creatio subscriptions upon their expiration

Building trusted relationships with all partners and key customers

Advising customers and partners about new Creatio features and product backlog

Find, evaluate and negotiate placements with Tier 1-3 online publishers;

+100 new clients closed in LATAM region, during the first 8 months

Build a large funnel of leads and apply a hands-on approach to close new deals; Promote MGID's platform, manage online media planning/buying, campaign development and performance analysis for clients; Guide potential publishers and advocate how we can drive value for their businesses; Optimize placements and targeting for online media buys;

Work closely with the client team to ensure a successful implementation of the publisher's solution.

Main Responsibilities

-Business development B2B with business trips to LATAM Region and Portugal

-Team leader Media Buying, management of 6 people for LATAM and Portuguese markets

-Launching and analyzing traffic campaigns (CPA, RS, CPM)

-Native, Facebook adds, Display advertising

-Develop trusted relationships with partners

-Negotiation of deals and Market research

-Marketing plan for lead generation and affiliate program in web and SMM LATAM Region

-Working closely with tech and finance departments

-Understanding the implementation of A/B Test

-Q/A management

-Distribution of Media release in coordination with PR agencies and local media in Spain, Mexico, Chile, Argentina, and Colombia

Key Achievements

-Management of top partners increase the revenue of 200%

-Creation of the structure inside the SMM affiliate team in order to analyze results

-700 New Leds add into CRM system

-Structured business processes for LATAM region ins SMM project

Main responsibilities

-Implementation of SEO strategies in the LATAM market according to the requirements of the company

-PPC Campaigns, creation, and optimization of Google Ads campaigns for Spanish markets

-Offer support to the users of the platform. Intercom

-Development of Help Center coordination the creation, edition and section in order to introduce new features, collecting data and optimize the use of the platform and the quality the service provided

-Localization Of website and campaigns in the Spanish language through Crowdin