• Answering calls, emails and web chat enquiries from customers.
• Making tele sales and market research calls to new and existing customers.
• Dealing with customer orders, card payments, enquiries and complaints.
• Advising about products and services, assisting in resolving issues with purchased products or services
• Operate computer and IT equipment such as switchboards, headset etc.
• Calm angry or frustrated customers and ensure their challenges or issues are addressed properly

Go the extra mile to build and maintain positive trust relationship with clients

• Greet customers arriving at the salon and provide them with the information regarding salon service
• Determine customers' need for salon services by figuring out their problem areas such as skin and hair
• Answer telephone calls and provide information to callers
• Schedule appointments and make follow up calls to customers to remind them of their appointments
• Handle appointment cancellations and shift duties.

• Giving English classes in group format to students;
• Developing and providing visual learning to students;
• Providing private English classes to people living on the area around the Russian Embassy

- Using different methods: grammar translation, direct method, humanistic approach, communicative language teaching, principle eclecticism (fitting the method to the learner and not learner to the method)

Installed network appliances such a printer or router;

• Taught six separate classes daily, ranging from the fifth to the eleven grades;
• Recording and monitoring a students' attendance;
• Conducting up to 7 classes in one day;
• Demonstrated commitment to maintaining a friendly and cheerful learning environment that promotes the development and wellbeing of children;
• Great concern and patience regarding the students' difficulties, both academic as well as personal;
• Arranged regular classrooms debates to raise the students' interest and understanding of the subject;
• Assisting the school administration in arranging special functions or celebrations;
• Helping pupils to improve their conversational English;
• Keeping parents updated about their child's progress.