- Implement country business strategy within territory by translating it into clear business plans.

- Deliver financial performance targets for territory including Volume, Gross Margine and Overdue.

- Influence, coach and motivate sales teams of distributor partners targeting standardized execution of customer offers and programs.

- Input and influence people resources allocations of the distributors to ensure strategic priorities are fulfilled within the territory.

- Develop, agree (both internally and externally) and implement the annual business plan with the Distributor / Channel partner

- Collect results from the execution of the offers by distributor teams within territory, analyze against the planning, and run (min) quarterly reviews in order to undertake corrective actions if necessary.

- Share field findings and experience at team level, extracting comparable information.

- Improve and deliver customer experience in targeted sectors and customer groups

- Develop and implement a systematic approach and ensuring appropriate risk reviews are undertaken appropriately.

- Financially analyze distributor's performance to monitor return on investment and cash flow, to ensure long term viability.

-Ensuring contract liabilities execution on sales and supply activities of the company to the contract customers in Ukraine in accordance with the strategy and company plans, including customer orders performance and proper co-operation with Supply chain and Sales department.

• Sales management (analysis, planning, organization and control), coordination of interaction between company departments, participation in the development of strategies for the promotion and sale;
• Analysis of the market and the work of competitors;
• Conducting audit at the dealerships (sales process; lead management);
• Development of motivational programs for sale teams;
• Reporting (customer profile; lead management; sales effectiveness);
• Stock management (importer; dealer);
• Participation in the development of projects and processes improvement;
• Lexus experience leader:
• setup CX metrics to measure satisfaction of clients and connection with commercial goals;
• conduct and analyze results of mystery shopper survey;
• training organization for the dealers (sales and service teams);
• consolidation of the best practices;
• localization of the best European practices and standards;
• calculation bonuses for dealers in according with their quality results;

• Brand sales strategy development;
• Ensuring achievement of sales KPI;
• Preparation of policies and procedures for the dealer's network;
• Coordination of the dealer's sales department (lead management; analysis and monitoring KPI, monitoring compliance with policies and procedures);
• Conducting audit at the dealerships (sales process; lead management);
• Preparation corrective action plan for dealers in according to the audit and research results of customer satisfaction (CSI; NPS) and mystery shopper;
• Participation in development and implementation of new marketing and promotional programs to increase sales and market share;
• Interaction with the manufacturer (discuss KPI, quotas, pricing);
• Stock management (importer; dealer);
• Sales department budgeting;
• Adaptation and preparing price lists, configurator, technical bulletins to dealers;
• Sales department management: planning; goals setting; control;

• Implementation of the brand standards, methods and processes to the dealers Peugeot/Citroen corporate (Preparation and conduction training seminars for dealers);
• Consolidation of the best practices;
• Organize and implement dealers audits regarding their compliance with Peugeot\Citroen corporate brand standards and their proper application by visiting dealers on a regular basis;
• Preparation corrective action plan for dealers in according to the audit and research results of customer satisfaction (CSI) and mystery shopper;
• Collaboration with regional managers: schedules tasks concerning implementation action plan; analysis of the mystery shopper and CSI reports;
• Collaboration with research agenesis GFK Ukraine (call-center), Marketing lab (mystery shopper), «Звонковий дім» (CRM) . Quarterly meetings with the staff of the call center to audit customer's telephone survey quality.
• Preparation of scenarios for mystery shopper questionnaire. Assistance in preparing responses to inquiries/complaints from customers (CRM);
• Systematization and analysis of the research results ( Summary tables; charts; analytical calculations; forecasts);

Calculation bonuses for dealers in according with their quality results;