1 year of working experience as Talent alent Operations Specialist |

Customertimes CorpCustomer Description: Customertimes is a global consulting and software engineering company specializing in Salesforce implementation, digital transformation, and product development for enterprise clients across healthcare, finance, retail, and technology sectors.Project Description:As part of the Global Talent Operations team, I supported HR and recruitment processes across multiple regions, ensuring smooth and efficient talent lifecycle management — from hiring and onboarding to employee engagement and retention initiatives.

Role:Talent Operations

SpecialistResponsibilities and Key Accomplishments:

Coordinated full-cycle operational support for talent acquisition and HR processes across EMEA and US regions.Partnered with recruiters, HRBPs, and department heads to streamline candidate onboarding and offboarding procedures.Maintained and updated employee records in HRIS and ATS systems (e.g., BambooHR, Greenhouse, or similar).Managed internal documentation, contracts, and compliance processes for international employees and contractors.Supported performance management cycles, learning & development tracking, and engagement surveys.Collaborated with finance and operations teams on headcount reports, workforce planning, and payroll coordination.Initiated process improvements that reduced administrative time and enhanced HR data accuracy.

Technologies: Google Workspace, Microsoft Excel, Jira, Confluence, Salesfor, CRM, AI tools