Goal:

Work with team leads and teams to achieve their full effectiveness potential. For Digital Platforms, CX, Discovery Lab and Marketing teams.

Key Responsibilities:

Work with Stakeholders, Product owners and Teams:

• Support product owners and teams.

• Providing Scrum ceremonies.

• Help to focus on value delivery.

• Helping teams in cross-functionality and self-organization.

• Mediation of conflict situations.

• Coaching and mentoring teams.

Individual People Management:

• Provide individual consulting & coaching

• Resolve individual issues

• Mentor in self-organization and people management

• Develop results-oriented mindset

• Psychological support

Interaction | People | Teams:

• Manage cross-team retrospectives

• Facilitate communication, mediation and conflict resolution

• Facilitate processes and communications transparency

Priorities| Processes

• Setting priorities and focusing on main

• Analyze and fix factors affecting achievement

• Help to Identify hiden problems, minimize risks

• Help to implement and improve optimized processes

• Support product owners and teams.
• Providing Scrum ceremonies.
• Help to focus on value delivery.
• Helping teams in cross-functionality and self-organization.
• Mediation of conflict situations.
• Coaching and mentoring teams.

• Marketing strategy and plans development | implementation.
• Marketing budget planning | control.
• Collaboration with all business lines products.
• Omnychannel Marketing.
• Full brand management and media support.
• Partner’s programs support.
• Regular | ad hoc researches.
• Branch network marketing support.
• Joint projects with Raiffeisen Int.
• Reports and reviews for top management.
• Tenders | work with suppliers.

• Personal account manager for clients top management.
• Attraction |Retention of clients.
• Negotiating |Concluding contracts.
• Presentations for employees of clients.
• Cross-selling of retail products.
• Supervising of document flow.
• Planning |Reporting.
• Market analysis.