Office Administration and Account Management

• Created and managed various types of accounts, including generic accounts, third-party accounts, distribution lists, shared mailboxes, room mailboxes, and security groups within the Office environment.
• Developed and maintained SFAT folders, ensuring proper organization and accessibility for team collaboration.
• Provided licensing management and handled the reactivation and deactivation of accounts and groups as needed.
• Collaborated effectively with various systems, including D1IM, SFAT, SAP, and Active Directory, to ensure seamless operations and data integrity.

Content Editor and AI Audio Processor

• Edited and proofread English stories similar to those found on Reddit, focusing on correcting grammatical errors, punctuation, and overall clarity.
• Processed text-to-audio conversions using AI software Descript, ensuring accurate and high-quality output.
• Edited audio tracks in CapCut to enhance the final product.
• Collaborated closely with an editor to implement revisions and improve the content according to project requirements.