• Assist in defining project scope and objectives.

• Ensure availability and allocation of resources

.• Meet with clients to gather detailed project requirements and clarify specific needs

.• Provide user interface design for projects, including dashboards, widgets, and products.

• Develop UI deliverables such as wireframes, flowcharts, screen mock-ups, and interface design specifications.

• Create and maintain comprehensive project documentation.• Manage changes to project scope and schedule.

• Build and maintain strong relationships with clients.

• Conduct end-user training sessions, ensuring a smooth transition to new systems and processes.

• Develop comprehensive tutorials and user documentation to facilitate effective system usage and knowledge retention.

• Provide ongoing support and guidance post-Go-Live to address challenges and ensure optimal system performance.

Key Projects and Achievements:

• Successfully implemented TMS, WMS, Quality (Claim) Control Systems, Part Management Systems, Replenishment Processes etc and integration with ERP system (Oracle, SAP)

• Main customers: Toyota USA(as a main customer), Toyota Mexico, Logan LLC, Steelscape etc

• Drove process automation and system optimization for major clients, improving logistics workflows and reducing operational costs

• Designing, aligning and implementing delivery schedule for transport providers and customers;

• Responsible for preparing, tracking, and reporting logistical Key Performance Indicators for transport suppliers; develop and implement corrective action plans.

• Manage stock: calculate, create, and send orders for goods and marketing materials based on target stock parameters and promotional activities.

• Directly communicate with factories in France, Austria, and Poland regarding orders, operational questions, and issues.

• Manage target stock levels across three warehouses in Ukraine.

• Oversee international transportation and customs clearance services.

• Proceed the process of budgeting of transport services;

• Register goods receipts in the system (experienced in 1C7, 1C8, and 1 Navision accounting & asset management software).

• Lead product registration processes and obtain licenses for importing and selling goods within Ukraine.Key Projects:

• 1 Navision ERP System Implementation (Migration from 1C8 to 1NAV): Key user for logistics.

• TMS Implementation (Transportation Management System): Led the implementation for automated transport route planning and optimization.

• Launch of Imported Goods from Poland: Led the process, including assortment validation, system settings management, import documentation, and transportation tenders.

• Regional Integration to Direct Sales: Provided logistical support for integration across two regions

.• Product Registration: Led the registration process for product imports

• Same-Day Delivery in the Kyiv Region: Led the transportation process.

• Managed incoming customer inquiries and service requests.

• Processed client orders

.• Resolved product or service issues by identifying problems, determining causes, offering solutions, and ensuring resolution through follow-up.

Managed business communication with foreign partners.Assisted in organizing international exhibitions.Resolve conflict situations with clients.

• Managed business communication with foreign partners.

• Sourced new partners and explored market development opportunities to facilitate employment abroad for Ukrainian citizens.

• Developed specific programs and long-term departmental goals.

• Communicated with candidates regarding job matches.

• Conducted interviews with foreign employers.

• Resolved client conflicts.

• Developed quarterly and monthly departmental plans and reports.

• Maintained the CRM database.

• Establishing clients database, selection of CV

• Processing of the incoming CV and applications

• Processing initial interviews with candidates

• Consult clients by phone, in the office, using Skype etc

• Business communication with foreign partners