Community Manager (day shift)

We are the creators of a new fintech era!
Our mission is to change this world by making blockchain accessible to everyone in everyday life. WhiteBIT is a global team of over 1,200 professionals united by one mission — to shape the new world order in the Web3 era. Each of our employees is fully engaged in this transformative journey.
We work on our blockchain platform, providing maximum transparency and security for more than 8 million users worldwide. Our breakthrough solutions, incredible speed of adaptation to market challenges, and technological superiority are the strengths that take us beyond ordinary companies. Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT and VISA.

The future of Web3 starts with you: join us as a Community Manager (day shift).  

Requirements:

- Experience in using messaging social media platforms;
- Analytical skills;
- Attention to detail and ability to multitask;
- Ability to learn fast;
- Strong communication skills, empathy, desire to solve customers issues;
- Ukrainian - Native;
- English - Upper-Intermediate or higher (other languages are welcome).

Would be a plus:

- Knowledge of a second foreign language, preferably Turkish, Georgian or Spanish, Polish;
- Knowledge of finance and crypto/blockchain, understanding market trends.

In this role, you will be:

- Work with messengers - Telegram, Discord;
- Respond to user comments and requests in chats and private messages. Solve users problems;
- Collect feedback on products;
- Participate in creating and holding events for the community.

Job conditions:

- Our own product;
- Real career growth;
- Loyal and progressive management;
- Legal and accounting support;
- Paid vacation and sick days;
- Work remote. 


Schedule: The first 2 months: 10:00 — 18:00 Mon-Fri. Then the schedule is variable. Namely: 4 work shifts ( 2 days - 9:00 до 17:00;  2 days - 15:00 до 23:00\ 2 days off (time zone of Ukraine).

We provide challenging tasks that offer continuous growth opportunities for everyone. 
We’ve consistently embraced development and the advancement of our colleagues, ensuring work is always engaging.
Our team is prepared to offer support, share expertise, and lend a helping hand when needed.