1. Sales
2. CRM-management
3. Lead generation (searching new clients)
4. Strategy planning
5. Negotiations with solutions suppliers and buyers
6. Following clients

1. Sales
2. CRM management
3. Negotiations
4. Meetings scheduling
5. Coordination with other departments
6. Documentation
7. Preparation of bills, etc.

* coaching and motivation of team members

* spot check

* control

* reaching goals in quality and quantity

* daily reports

* QA coaching

* mistakes coaching

* sending policies

* scheduling

* manager's callbacks

* creating the instructions

Duties:

* Provide a WOW experience to clients by phone (at the beginning - emails)

* Speaking with US-clients about mostly automotive parts

* helping in finding the correct part

* selling main and sub-products

* helping in solving customer's problems (customer support)

* speaking with manufacturers

* technical/installation support

Achievements:

* overperformed weekly goals in digital department (emails)

* moved to voice department

* overperforming quantity of calls

* overperforming sales goal

* perfect customer support skills

* plenty of positive feedbacks from clients (Stella)

* Cooperation with the state treasury service

* Cooperation with banks

* Prosecution of the military compensation

* Briefings and consultations in places of permanent deployment in the area of the antiterrorist operation

* Other

* Inviting customers of small and medium-sized businesses for service in the bank

* Customer service to small and medium-sized businesses

* Opening of accounts and providing all the possible banking services to new and existing customers of the bank

* Search and selection of staff

* Training of sales representatives (classroom and field training)

* Motivation of sales representatives

* Development of material incentive plan

* Control of sales representatives (store-checks and audits)

* Management reporting

* The development of routes

* Negotiaions with key clients and networks

* Performance of the team goals

* Managing the exchange

* Cooperation with the central office

* Promotion of the brand in the fixed territory

* Control of the sales team, setting goals and objectives

* Control of receivables

* Monitoring competition

* Monitor the implementation of plans for distributors

* Monitoring the implementation of treaty obligations the distributor

* Analysis of the inventory in warehouses

* Search for new sales channels

* Team training, motivation and control (classroom training, field training, the development of material incentive planб stor-cheks, audits)

* Execution of sales

* Implementation of the priorities

* Achievement of the standards

* Team management

* Work on the exact territory with sales outlets

* Execution of sales plans

* Implementation of the priorities and special programs

* Launching new products

* Work with accounts receivable

* The activation of new and development of existing sales outlets

* Negotiations on the installation of equipment

* Achievement standard presence in sales outlets

* Negotiation and signing of contracts

* Construction and development of the agency network

* Search, training and supervision of the activities of agents

* Recording and Reporting

* Analysis of the competitive environment

* Negotiations

* Insurance contracts

* Search and development of sales channels of insurance products in the region