L2

Monitoring and update the incident processing;

Monitoring the current status of the system;

Monitoring of the suspect transactions;

Filling and support of the Knowledge Base;

Analyzing logs;

Development of the troubleshooting tools.

Engineers Management of the Support Unit.

Preparation of technical instructions for users and engineers.

Automation (bash script).

Testing and implementation of new services.

Administration of linux operating systems, networks. Consultation of users. Office equipment maintenance. Service desk.

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Senior Engineer of Computer Systems

March 2018 - July 2018

Testing and implementation of new services.

Administration of linux operating systems, networks. Consultation of users. Office equipment maintenance. Service desk.

Engineer of Computer Systems

December 2017 - March 2018

Administration of linux operating systems, networks. Consultation of users. Office equipment maintenance. Service desk.

Administration of linux operating systems, networks. Consultation of users. Office equipment maintenance.

bash script.

Internet cafe. Sales of services and customer service of the telecommunication department

Administration of Windows Server 2003, networks. Consultation of users. Office equipment maintenance.

Oracle Database, MySQL.