[SysOps tools] - Docker \ Git \ Grafana \ Jenkins \ Prometheus[Network] - Network configuration \ maintenance \ monitoring \ IPtables \ etc \ Access control and identity management \ Security monitoring and reporting \ Vulnerability management \ NGINX \ SSH \ OpenVPN[Etc] - Jira\ Salesforce[Genesys skills] - Genesys Engage eServices - IXN, UCS, EJS, WDE, etcUnix support (deb\rhel\rpm)CI / CD pipelinesdocker \ writing compose, etc.bash, ansible, JIRA, Grafana

- Support of the company's customers and the sales department in tickets and chats- Management of the technical support team- Interconnect, testing, setting up routing, resolving disputes.- Was the owner of 500+ direct routes on ANTRAX- the company's unique proprietary equipment. - Linux (RHEL/Centos, Debian/Ubuntu/etc) - settings for tasks, - Docker - building images / raising containers/ good understanding of docker compose syntax- MySQL - writing/editing queries- Apache Nginx - settings for tasks, some experience in tuning- Bash - writing custom scripts with a lot of sed, awk, grep, and etc.- VOIP support - worked with many voip platforms ( Asterisk \ Yate \ MVTS \ Alaris) - Zabbix \Grafana- setting up monitoring, passing data to Grafana widgets from various data sources