This company specifies operations with motor vehicles and 3-car hauler trailers. The haulage is cars for different clients, like private customers, dealerships, auctions, warehouses, police departments, military bases, ports, etc. The main responsibility, the main goal (to make it simpler to understand) is to make the driver`s truck non-stoppable (friendly speaking, sometimes it is better to drive than wait for some better loads till tomorrow), and to find as many high-rated loads as You can. I am searching loads, communicating with the brokers and insurance companies (liability and cargo), communicating with the pickup and delivery locations, price negotiation, and working with the paperwork.

At this position I`m making calls to the drivers, tracking them on a few special programs, and working with the emails regarding the loads carriers have, BOLs, PODs, and different payments at the PU/DEL locations. The main goal - is to find a delay/issue with the driver/driver`s truck on time and let the sales representative know about that, the customer, etc, in order to save time, money, relations, and the customer, in case there is a problem. The main key - it`s communication. On-time updates - that`s the main responsibility I have at this position, and I`m really good in it.

E-mail and phone conversations with the bands after the confirmation of the show at the festival, meetings, creation of the timetables, managing the band`s coordinators, managing the stage timing, managing security guard behind the stage, solving important issues (for example lost baggage at the airport in another country on the show day) while the band located in Ukraine, etc. For Example,
I was working with the bands Kadebostany, Rage, Powerwolf, Pain, Amaranthe, Guano Apes, Lordi, The Hardkiss, The Rasmus, etc.

This company specifies operations with motor vehicles and 3-car hauler trailers. The haulage is cars for different clients, like private customers, dealerships, auctions, warehouses, police departments, military bases, ports, etc. The main responsibility, the main goal (to make it simpler to understand) is to make the driver`s truck non-stoppable (friendly speaking, sometimes it is better to drive than wait for some better loads till tomorrow), and to find as many high-rated loads as You can. I am searching loads, communicating with the brokers and insurance companies (liability and cargo), communicating with the pickup and delivery locations, price negotiation, and working with the paperwork.

This company specifies operations with motor vehicles and 3-car hauler trailers. The haulage is cars for different clients, like private customers, dealerships, auctions, warehouses, police departments, military bases, ports and etc. The main responsibility, the main goal (to make it more simple for understanding) is to make the driver`s truck non-stoppable (friendly speaking, sometimes it is better to drive than wait for some better loads till tomorrow), and to find as many high-rated loads as You can.
Searching loads, communicating with the brokers, with the insurance companies (liability and cargo), communications with the pickup and delivery locations, price negotiation, and working with the paperwork.

Issuing the Air tickets in Global Distribution Systems (GDS), Creating Reservations from the very beginning, managing the additional services for air tickets, proceeding with payments, managing the refunds, and ticket pricing.

Invitation of artists from all over the world and making their shows in Ukraine. Making and signing contracts with an artist, searching the support bands. Tour Manager in Ukraine (all the hospitality questions, beginning from the negotiations, and ending with the phrase "Bye-Bye" at the airport. In general, it`s everything including timing, creation of the advanced sheets, parleys, and discussing a lot of things as travel parties, hotels, transfers, band`s suggestions, border control, etc.), working with the venues, clubs, and stadium representatives. Touring Experience: Bad Omens Ukrainian Tour, Brutto Band Ukrainian Tour, O.Torvald, KAIFAINEMO Ukrainian Tour.

I was taking incoming calls only from English-speaking Customers (from the USA, GB, Canada, Australia, Europe, and the UAE). I was managing large amounts of incoming e-mails and online chats in English. Providing Customers with the right decision, according to the airline company's rules, working with Invoices, bank statements, and other documents.