Working knowledge of Linux using both the graphical interface and command line across the major Linux distribution families.

Install, configure and administer Windows Server 2019, 2022.

Deploy, configure and work with key OS components and data roles.

Take advantage of virtualization to create a test environment.

Administer any type of OS through the command interface.

Use PowerShell to perform basic administration.

Monitor the OS and find faults.

This credential earner demonstrates knowledge of information technology (IT) basics, methodologies of troubleshooting, and the tools and resources that IT professionals use. The individual has a conceptual understanding of computer basics, networking, hardware, software, computer security, and has experience supporting a customer with a simulated remote connection tool. The earner is aware of the job outlook in IT and is familiar with the skills required for success in various roles.