I have IATA & FIATA Certificates. Intensive operational, customer service and worldwide agents relations experience. I have been doing quoting of air freight, ocean, land freight and all associated services such as: organizing pick ups/deliveries, customs formalities, terminal handlings etc. Optimizing procedures, negotiating better rates and training stuff.

99% files are closed and paid in profits.

Maintain, optimize operational department who was handling of agents requests, prepare quotations/RFQ, choose optimal route and expenses, negotiating with carriers, terminals customers in Ukraine. Part of my job was training and promoting operational stuff.

Delivered 10% profit increase and managed to get paid all outstanding long terms invoice.

This is the company i started from position of office manager to promotion up to Regional Operations and Project Manager.

Our company had few divisions: International freight forwarding, courier, projects, warehousing.

I have participated in developing each of the from 0 in few countries and the biggest quantity of our stuff was 107 people:7 location in Ukraine, 4 warehouses and representative offices in 7 countries in CIS for international freight forwarding, logistics projects.