- Created and implemented a social media strategy for driver app Uklon Driver

- Managed 4 main social platforms. Planned content, produced posts, and tracked their performance

- Increased count of followers across platforms from 15k to 60k+ and reach from 200k to 2M+ per month

- Established regular monthly and quarterly reporting of social media metrics

- Worked with influencers to increase loyalty, brand awareness, and product knowledge.

- Created Ambassador program to involve micro-bloggers for promotion brand messages, got 500 000+ reach for free- Launched driver's social networks in 2 new countries

- Worked with messages, comments, emails, and markets (Google Play, App Store), answered questions, solved problems, and reacted to feedback

- Moderated user content, including all comments where the company was mentioned

- Created and implemented templates for optimization work process, added TOV to strengthen communications