2023-2024
Addsalesforse.com
Customer Support
Handling emails, live chats and phone calls
Assisting with delivery, returns, and package tracking inquiries
Maintaining reports
Diagnosing problems and providing technical support to resolve issues with customer‘s problems
Providing consultations and instructions to users
Collaborating with internal technical teams to address complex issues or improve products and services.

2022-2023
Malteser International Germany (Paderborn)
Volunteer
assisting foreigners in their adaptation to the new country
?providing support in educational or medical matters
?helping with language acquisition
?organizing community events, and other activities that help foreigners integrate into German society.

Write articles and reviews about online games, translations of releases, write descriptions to everyday games, post articles on websites, edit texts in english, german, ukrainian, looking for everyday funny and interesting pictures for our social networks
• Встановлення пріоритетів для ефективного виконання завдань

Deliver excellent customer service, make sure guests feel welcome and comfortable communicate with guests/foreigners in english and german languages deal with bookings by phone, e, mail, letters, or face, to, face prepare bills and take payments deal with guests' requests during their stay look after several things at once and keeping calm under pressure coordinate and manage chambermaids' work plan and organize accommodation, catering and other hotel services manage budgets and financial plans as well as control expenditure plan work schedules for individuals and teams deal with customer complaints and comments address problems and troubleshooting to according departments supervise maintenance, supplies, renovations and furnishings

Prepared classroom and coursework materials, homework assignments, and handouts recorded and maintained accurate student attendance records and grades performed classroom management developed english lesson plans maintained discipline in the classroom created a vibrant teaching atmosphere planned, prepared, organized and delivered lessons to a range of classes and age groups prepared, set up tests and expersises wrote and produced new materials, including audio and visual resources organised and got involved in social and cultural activities such as sports competitions, school parties, dinners and excursions

Prepared various documents worked with pc and office equipment
• Дотримання встановлених процедур і стандартів якості