• Direct collaboration with customer
• Requirements clarification
• Smoke tests automation (Java+Gradle+TestNG+Selenium)

• Direct collaboration with customer
• Requirements clarification and writing
• Testing product from a scratch to final release native iOS apps: TuneMob, CinaMaker
• Working simultaneously up to 3 projects
• Web and mobile apps testing

• Manual testing of desktop, web and mobile applications

• Creation and execution of test cases, user stories, checklists
• Creation of bug reports
• Working with requirements (analysis, edition, creation)
• Experience of work in scrum team
• Working in BTS: JIRA

Projects:

• Pre_Production Portal(Web):

Role: manual QA engineer

Responsibilities: test cases writing/execution; bug reporting; user stories verification; Scrum team member

• Eikon app(mobile, Android):

Role: manual QA engineer

Responsibilities: writing test cases by User Stories, test cases execution; bugs reporting/verification;

• Music competition site (Web):

Role: manual QA engineer

Responsibilities: requirements writing and analyzing; check list writing;

• monitored on a daily basis of Sda-techs' service workability & performance via monitoring tools and manual checks
• received and registered incoming requests mostly external (via skype, freshdesk, redmine)
• escalated issues when needed and maintained communication with admins/engineers

• monitored all not closed and not resolved tickets in Support system. Supported tickets' status in actual state (remind responsible person) according to ticket priority policy

• updated customers with a valid information in time
• prepared and send maintenance notifications
• created Incident ticket and chat and updated everyone involved with new information
• solved some technical issues