Customer Service and operations

Compliance

Product and marketing plan presentation

Counseling marketing plan to key customers

Sales Manager B2B

Account Manager

Sales target achieving

Preparation of business proposals, presentations,

Financial reports

Development customer network in the region

Strategies for development partnership, building relationship with customers

Organization and participation in exhibitions

Participation in trainings and special events for customers (preparation logistic and scripts)

Supporting bonus and contest programs for business development

Marketing plan presentation and counseling

Coordination and providing systematic proactive work to support key customers

Sales reports and statistics

Analysis business indicators in regions (sales and development key customers)

Feedback from customers.

Consideration of requests from clients, solving problem.

Leader role of key customer support group (12 subordinates).

Coordination and providing systematic proactive team efforts to support key customers. Building strategies for strong partnership, building relationship with key customers (Independent Sales Directors)

Sales reports and statistics. Analysis business indicators (sales and rate of recruitment). Creating motivation forms for increased sales and growth new key customers.

Preparation monthly action plan for subordinates to support sales, product promotion, special offers for customers.

Preparation key customers growth/development and forecast report. (From 2003 to 2009 years, key customers were increased in 7 times).

Feedback from customers, preparation consolidated customer feedback report to improve partnership and interaction with customers. Processing of database and CRM.

Consideration of requests from clients, solving problem.

Business and marketing plan counseling. Support bonus and contest programs for key Customers.

Development and implementation the procedures and reports for staff, analysis of effectiveness.

Recruiting and training staff (in 2006-2010 interviewed and trained 12 staff members).

Development and support staff motivation to achieve effective and solid team effort. (Preparation and holding meetings, conference calls, motivation messages, evaluation procedures).

Preparation and participation in trainings and special events (business meetings, teaching-motivation activities), leader and speaker role at special events.

Preparing logistics for special events. Preparing logistics and individual programs for VIP customers. Participation in the budgeting process (corporate events only).

Creation motivation articles for corporate print materials.