Працював в 7 компаніях   8 років 3 місяці

IT

Account manager

Smart-Hub

IT

3 роки 11 місяців

08.2022 - до теперішнього часу

WLS Partners accounting:

WLS platform setup and pretest
Onboarding
Tech issues resolving
Optimisations
Upsales

Customer care manager

Admixer

IT

11 місяців

06.2021 - 04.2022

Full support circle for managed-sserved ATS, Trading Desk accounts on Demand Side :

  • Creating account
  • Onboarding
  • Tech issues resolving
  • Inventory management
  • Optimisations
  • Upsales

Affiliate manager

Together Networks

IT

4 місяці

11.2020 - 02.2021

Account Manager

JBW Soft

IT

10 місяців

10.2019 - 08.2020

  • Built and strengthened strategic relationships with CPA marketing direct adverts, advertising agencies and leading partners.
  • Exceeded sales goals and market competitions through effective negotiation of product pricing and exclusive terms.
  • Reinvented team interaction with prospective clients by developing innovative and creative sales pitch implemented into sales team strategy.
  • Managed CRM database, including troubleshooting, maintenance, updates and report generation.
  • Built brand awareness and generated leads while managing external marketing campaigns and programs.
  • Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction.
  • Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
  • Built and utilized reporting systems to keep management in loop with latest information.
  • Closely collaborated with project members to identify and quickly address problems.

Affiliate manager

JBW Soft

IT

1 рік 1 місяць

10.2018 - 10.2019

  • Executed optimal sales strategies to achieve commercial goals.
  • Conducted trials and tests of marketing channels such as paid acquisition, social media and fresh content creation.
  • Compiled product, market and customer data to forecast accurate sales and profit projections.
  • Considered business demands and customer preferences when developing pricing structures and marketing plans.
  • Evaluated consumer preferences and behaviors, combined with market trends, to adjust and enhance campaigns.

Affiliate manager

WebSun Group

IT

3 місяці

10.2017 - 12.2017

Support Manager

WebSun Group

IT

1 рік

11.2016 - 10.2017

  • Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
  • Monitored employee and customer interactions to assess quality of service.
  • Managed CRM database, including troubleshooting, maintenance, updates and report generation.
  • Tracked and documented metrics, and evaluated trends.

Ключова інформація

  • Collections
  • Financial Statements
  • Account Reconciliation
  • Budgets
  • Profit and Loss
  • Quickbooks
  • Invoices
  • Salesforce
  • HubSpot
  • Account Planning
  • Data Analytics
  • Spreadsheets
  • ROI,ROS analysis
  • Jira
  • Account Analysis
  • Sales analysis
  • Sales Reporting
  • Networking skills
  • CRM Systems
  • Account management
  • Problem resolution
  • Market Analysis
  • CPM.CPS,CPC,CPL optimisation
  • Industry-Specific Skills

Навчався в 1 закладі

КРОК

Право

Киев, 2016

Володіє мовами

Англійська

середній

Додаткова інформація

Предпочтения

Увлечения и интересы

  • POPIA (Protection of personal information), Social engineering, scam project schemes, mfo schemes,pyramid schemes
  • Data analys, table structures

Denis

Account manager

Київ

32 роки

повна зайнятість

Остання активність 3 роки тому