Communicated and provided quality support in charts, emails, incoming calls Conducted fraud check of the customer, including personal info, address, phoneConducted KYC (Know Your Customer) procedure through open sources and databases (Byteplant, WhitepagesIdentityCheck, MaxMindMinFraud) Worked with OTRS system Conducted fraud check of the incoming orders Conducted all communication and work with data in EnglishWorked with Confluence Worked with Google docs