• Preparation, design and implementation of the new procedures for Fund,
• Supporting business-process implementation of the Fund,
• Current methodology documentation reviewing,
• Internal documentation preparation, analysis of internal customers needs.
• Participation in projects of Project office (electronic document management system implementation; systematization, optimization and description of business processes - project manager),

• Project manager of electronic document management system implementation,
• Participarion in other banking projects of banking processes optimization jointly with other units,
• Preparation, design and implementation new procedures for HO,
• Supporting Business in implementation of banking products/services,
• Reviewing of current methodology documentation,
• Analysis of internal customers needs on matters of retail/corporate/small business and support profiles,
• Internal documentation preparation, working with requests (HO, branches).

• Project manager of electronic document management system implementation,
• Participation in PJSC "UKRINBANK" centralization processes,
• Preparation, design and implementation new procedures for HO,
• Supporting Business in implementation of banking products/services,
• Reviewing of current methodology documentation,
• Analysis of internal customers needs on matters of retail/corporate business and support profiles,
• Internal documentation preparation, working with requests (HO, branches).

• Participation in Ukrsotsbank (business/IT) and UniCredit Group (FATCA, IFRS) projects,

• Preparation a new procedures for further certification of the Bank in PCI DSS, involving in updating business processes on SAP HR project,

• Analysis of internal customers needs on matters of audit, legal, IT, accounting and logistics,
• Cooperation in solving conflict of interests occurred between internal customers,

• Accounting, HR, Identity&Communication requests analysis, simplification and optimization internal

processes,

• Design and implementation new procedures (to avoid conflict of interests between internal customers),
• Internal documentation preparation, working with requests (HO, branches).

• Participation in internal processes rewieving and rewritting,
• Back-office/Operations processes analysis, optimization and description,
• Internal documentation preparation.

• Organizing of section's activity, executive of Head of the Operations Department during his temporary

absence,

• Opening, controlling and closing accounts for Entity/Individuals,
• Identifying new clients, collecting and analyzing scope of client's files,
• Submission information for NBU, Financial monitoring, making statistics survey and book-keeping.

• Processing of corporate clients transaction (including "Int.-Client -Bank"),

• Supporting of client's requests (oral/writing),
• Working with unclarified ammounts, commisions.

• Proceeding currency operations on the ICM of Ukraine,

• Book-keeping and monitoring of validation a clients agreements and declarations.

In terms of Bank's project aimed to expand customer base:

• Providing services to retail customers (all kind of payments/accounts),
• Selling new products designed specially for retail customers (e.g. cards),
• Providing operations with "Private Money", Western Union systems, ATM.

• Involving a new clients, processing all client's payments,

• Installing and supporting of banking program "Client - Bank" (E-version),
• Servicing payment cards, also implementation of salary project,
• Organizing presentations of new products and other thematic events in purpose of attraction new clients.

• Participating in insurance accounting, processing of client's claim papers,

• Servicing clients in terms of insurance (car, health, tourism),
• Consulting clients on financial/insurance matters.